Returning CloudTesting™ Station

This document describes how to return CloudTesting™ Station.

Attention

  1. Self Check

    Please run self check program and make sure CloudTesting™ Station works when you return it. You need to run self check program during your license period.

  2. Package

    Please keep the carton box when you receive CloudTesting™ Station and use it when you return.

How to return

In case you are going to cease the subscription of Cloud Testing™ Service, please send back CloudTesting™ Station with its accessories like power line cable, USB cable and shield box with your expense to the following address. When you need to calibrate the CloudTesting™ Station, please send it back in same way.

  1. Self Check

    Please run self check program and make sure CloudTesting™ Station works when you return it. You need to run self check program during your license period.

  2. Serial Number

    Please check the Serial Number on the label of the CloudTesting™ Staton.

  3. Cehck items

    Please make sure you have following items.

    • CloudTesting™ Station

    • USB cable


      With ferrite cores.

    • AC Cable(Country Kit)


      With ferrite cores. No AC Cable for some countries.

    • Safety Summary

    • Shield Box

    • Please Check

    • Self Check is passed
    • CloudTesting™ Lab is launched
    • Have all rentral products
  4. Package

    Please pack with the carton box when you receive the CloudTesting™ Station.

  5. Return advise

    Please advise us when you return CloudTesting™ Station.

    https://www.cts-advantest.com/en/inquiries/new

  6. Return address

    Area Full address Attention to
    United States of America Advantest America, Inc.
    c/o JIT Transportation, 1075 Montague Expressway, Milpitas, CA. 95035 Dock 113 to 117
    Mr.Lachman Ladar
    Australia, India, Malaysia, Singapore, Vietnam, Thailand Advantest (Singapore) Pte. Ltd.
    c/o Federal Express Pacific Inc. 7 Gul Circle, #5-07 (W20), Singapore, 629563
    Mr.Razali
    European Union, Russian Federation Advantest Europe GmbH
    Wasserburger Str. 44, D-83123 Amerang, Germany
    Ms. Maria Jahnel
    Israel Advantest Israel Ltd.
    c/o UTI Leshem1 Kerit Gat, Israel 82584
    Ms.Rita Abutbul
    Republic of Korea Advantest Korea Co., Ltd.
    140, 3 Gongdan 6-ro Seobuk-gu Cheonan-City, Chungnam Province Korea, 31085
    Mr. Lee, Joogeuk
    Taiwan Advantest Taiwan Inc.
    No.15, Guangfu Rd., Hukou Township, Hsinchu County, 30351, Taiwan
    Ms Polly Chen

  7. Shipping costs

    Customers are responsible for covering shipping costs on the return.

Updated at
March 31, 2019