This document describes how to return CloudTesting™ Station.
Attention
- Self Check
Please run self check program and make sure CloudTesting™ Station works when you return it. You need to run self check program during your license period.
- Package
Please keep the carton box when you receive CloudTesting™ Station and use it when you return.
How to return
In case you are going to cease the subscription of Cloud Testing™ Service, please send back CloudTesting™ Station with its accessories like power line cable, USB cable and shield box with your expense to the following address. When you need to calibrate the CloudTesting™ Station, please send it back in same way.
- Self Check
Please run self check program and make sure CloudTesting™ Station works when you return it. You need to run self check program during your license period.
- Serial Number
Please check the Serial Number on the label of the CloudTesting™ Staton.
- Cehck items
Please make sure you have following items.
- CloudTesting™ Station
- USB cable
With ferrite cores. - AC Cable(Country Kit)
With ferrite cores. No AC Cable for some countries. - Safety Summary
- Shield Box
- Self Check is passed
- CloudTesting™ Lab is launched
- Have all rentral products
- Package
Please pack with the carton box when you receive the CloudTesting™ Station.
- Return advise
When you return the CloudTesting™ Station, please log in to Mypage, then send us your return advice from “Contact” in the “Support Menu” or please contact our sales staff, or our agent. We will inform you of the return address upon the receipt of your return advice.
- Return address
Area Full address Attention to United States of America Advantest America, Inc.
c/o JIT Transportation, 1075 Montague Expressway, Milpitas, CA. 95035 Dock 113 to 117Mr.Lachman Ladar Australia, India, Malaysia, Singapore, Vietnam, Thailand Advantest (Singapore) Pte. Ltd.
c/o Federal Express Pacific Inc. 7 Gul Circle, #5-07 (W20), Singapore, 629563Mr.Razali European Union, Russian Federation Advantest Europe GmbH
Wasserburger Str. 44, D-83123 Amerang, GermanyMs. Maria Jahnel Israel Advantest Israel Ltd.
c/o UTI Leshem1 Kerit Gat, Israel 82584Ms.Rita Abutbul Republic of Korea Advantest Korea Co., Ltd.
140, 3 Gongdan 6-ro Seobuk-gu Cheonan-City, Chungnam Province Korea, 31085Mr. Lee, Joogeuk Taiwan Advantest Taiwan Inc.
No.15, Guangfu Rd., Hukou Township, Hsinchu County, 30351, TaiwanMs Polly Chen - Shipping costs
Customers are responsible for covering shipping costs on the return.
Please Check